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East Lancashire hospital chief blasts critical GPs

10:17am Thursday 27th November 2008

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EAST Lancashire’s hospital boss has told the GP who criticised her under fire A&E department: You’re bang out of order.

And Marie Burnham said GPs had put extra pressure on services by sending too many patients their way — and called on community health trusts to stump up more cash to ease bed shortages.

The chief executive of East Lancashire Hospitals NHS Trust hit back after Barrowford GP Dr Iain Ashworth told the Lancashire Telegraph that patients were being discharged “dangerously early” to free up beds.

It followed a row over the unprecedented number of patients turning up at A&E.

Earlier this month the volume of patients forced the emergency department at the Royal Blackburn Hospital to be closed for three hours.

Patients were sent up to 28 miles away for treatment.

Miss Burnham admitted wards were “stuffed to the gills”, but denied patients were being put at risk.

She accused some doctors of referring patients to hospital when they were terminally ill and would get better end-of-life care at home, as well as delaying referrals until patients were so ill they needed long stays in hospital.

Miss Burnham said: “Of course I am concerned about capacity, but all that will be achieved by GPs like him speaking out in this way is an undermining of public confidence in my hospitals, which consistently provide excellent-quality care when under enormous pressure.

“That’s bang out of order.

“I am not prepared to accept that my staff and trust should continue to be criticised in this way, when the solution to the current problems we are facing depends on the Primary Care Trust’s funding additional beds, which I am confident they will do.”

The PCTs, NHS East Lancashire and NHS Blackburn with Darwen, oversee GPs’ contracts, provide community care, and pay for every patient who visits hospital.

They have already given the hospitals an extra £900,000 this year in one-off payments to help increase capacity.

But with a 14 per cent increase in emergency visits in the last two years, meetings are now being held to secure even more cash.

Miss Burnham said: “Had the PCTs not agreed that one-off support, I would have been saying to the public that we cannot cope.

“I am furious with Dr Ashworth. Not because he said we were stuffed to the gills, but because he has said it affected patient safety. I would never compromise our patients.”

Hospitals trust medical director Rineke Schram added: “People are pulling out all the stops to respond to the pressure and they are doing an incredible job.

"Dr Ashworth’s comments are a slap in the face from someone who has not even bothered to come to us with his concerns.

“It is a primary care responsibility to ensure the appropriate post-operative care is available, and the same goes for patients who have terminal diseases, who are usually happier being cared for at home as they near the end of their lives.”

Miss Burnham stressed that PCT support had been instrumental to introducing measures including a 25-bed overspill ward at Royal Blackburn Hospital, recruiting more staff, adding more ambulances, and a dedicated waiting area for discharged patients.

She said the ‘explosion’ in patient numbers had been seen at hospitals throughout the country, and had not been predicted by health experts.

Dr Ashworth said: “There is not enough infrastructure in the community to look after these people.

“We would all like people to be able to recover at home, but the hospitals shake-up was pushed through on political imperative, with no real planning for what would happen to the patients.

"We try not to send people to hospital if we can help it, because we know there are no beds."


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Ian_G, Whalley says...
11:31am Thu 27 Nov 08

“I am furious with Dr Ashworth. Not because he said we were stuffed to the gills, but because he has said it affected patient safety. I would never compromise our patients.”

Surely sending closing the A&E department and sending people in need up to 28 miles compromises patients' safety?

"Dr Iain Ashworth told the Lancashire Telegraph that patients were being discharged “dangerously early” to free up beds".

A friend of mine recently had his appendix removed and had surgery in the afternoon, the next morning (less than 24 hours after surgery) he was allowed home without seeing a doctor, without being given any instructions, without pain killers, without additional dressings and without antibiotics.

If that isn't discharging someone dangerously early, I don't know what is!!!!

The staff at the hospital work under enormous pressure. The criticism here is not intended to attack them, it is aimed squarely at the health "experts" that plan and direct the Health Service and their inept political masters.





jaysay, Oswaldtwistle says...
12:12pm Thu 27 Nov 08

What health experts, any clinician wouldn't be so stupid to shut an A&E department and still expect to treat the same number of patients. Its time the NHS went back to treating patients and not just pandering to government targets

Darren Reynolds, Burnley says...
12:53pm Thu 27 Nov 08

She accused some doctors of referring patients to hospital when they were terminally ill and would get better end-of-life care at home, as well as delaying referrals until patients were so ill they needed long stays in hospital.


Is it possible that GPs delay referring patients to hospital because they are made to feel like pariahs every time they do, and because getting a patient a hospital bed at all can be very difficult?

It then frequently reaches a point where the patient is so desperately ill that they have to be admitted as an emergency case, meaning more suffering for the patient and a longer hospital stay, compounding the problem for other patients.

and called on community health trusts to stump up more cash to ease bed shortages.


It may well be the case that the Hospitals Trust is underfunded, but if so, is that because their prices are uncompetitive so the PCTs trimmed the budget, because the Trust didn't bid high enough, or because the health service is cash-strapped generally due to mismanagement?

raymack, burnley says...
1:24pm Thu 27 Nov 08

Ms Marie Burnham,I note the following on the ELHT website:-

>

I note your statment :-

>



I see no Medical Qualifications,by what right do you question the professional integrity of every practising GP in the ELHT area.You are a qualified pen-pusher,not a qualified practising GP.

Further,by your own statment that:-

>

So apparently your unqualified criticism extends to all practising GPs nationwide.

I pay your salary with my taxes,and I am not satisfied with your performance or your behaviour

It is time for a referendum of all residents within the ELHT area,as regards A&E services at Burnley General Hospital,and the community care infra-structure.




raymack, burnley says...
1:30pm Thu 27 Nov 08

Second Attempt :-

Ms Marie Burnham,I note the following on the ELHT website:-

Chief Executive:

Ms Marie Burnham - Appointed CEO in July 2008, Marie has a proven track record of achievement having 5 years experience as an Executive Director and served as Chief Executive of North Cumbria Acute Trust for 5 years taking the organisation from zero to two stars in eighteen months. Marie has significant experience in both operational and governance roles and is passionate about education and training and counts among her successes the achievement of University Hospital status for North Cumbria Acute.

Marie’s many further achievements include leading the development of a unified corporate culture in the Trusts in which she has served, promoting partnership working with the community, staff and patients and addressing long standing and sever financial issues by adopting a whole health economy approach. Marie is dedicated to ensuring clinicians are at the heart of the decision making process for service developments and that performance management is embedded to enable innovation and flair in a learning and reporting culture.

Marie holds an MBA from Durham University in addition to her Certificate in Health Service Management and has lectured on public sector management, performance, governance and business development for various universities in addition to being a published author and undertaking management consultancy within the NHS and externally.
....................
.............
I note your statment :-

And Marie Burnham said GPs had put extra pressure on services by sending too many patients their way — and called on community health trusts to stump up more cash to ease bed shortages

....................
..............

I see no Medical Qualifications,by what right do you question the professional integrity of every practising GP in the ELHT area.You are a qualified pen-pusher,not a qualified practising GP.
....................
...............

Further,by your own statment that:-

She said the ‘explosion’ in patient numbers had been seen at hospitals throughout the country, and had not been predicted by health experts.
....................
................


So apparently your unqualified criticism extends to all practising GPs nationwide.

I pay your salary with my taxes,and I am not satisfied with your performance or your behaviour

It is time for a referendum of all residents within the ELHT area,as regards A&E services at Burnley General Hospital,and the community care infra-structure.




lkw, wilpshire says...
3:29pm Thu 27 Nov 08

Ian_G wrote:
“I am furious with Dr Ashworth. Not because he said we were stuffed to the gills, but because he has said it affected patient safety. I would never compromise our patients.” Surely sending closing the A&E department and sending people in need up to 28 miles compromises patients' safety? "Dr Iain Ashworth told the Lancashire Telegraph that patients were being discharged “dangerously early” to free up beds". A friend of mine recently had his appendix removed and had surgery in the afternoon, the next morning (less than 24 hours after surgery) he was allowed home without seeing a doctor, without being given any instructions, without pain killers, without additional dressings and without antibiotics. If that isn't discharging someone dangerously early, I don't know what is!!!! The staff at the hospital work under enormous pressure. The criticism here is not intended to attack them, it is aimed squarely at the health "experts" that plan and direct the Health Service and their inept political masters.
Did your friend tell his story to the PALs and Complaints service at the Hospital?
If you are worried it is always more useful to go through the proper channels than it is to post them on the Telegraph website.

Catweazle-Gary, BLACKBURN says...
3:34pm Thu 27 Nov 08

It`s 130 million of waisted money! the Doctor had every right to come-out and said what he said MORE should follow him.
The Royal is that bad that people fear it like the older people did when it was a WORK HOUSE!!
Even if they got A&E right the rest of the wards DON`T know where things like medication is kept.
It`s a case of nurses from Blackburn, Burnley &Accrington being taken out of their comfort zones and ALL pulling the wrong way.
But WHO are the people who run the Royal what back ground have they?? in Public Health?? most of them NON! Yes NON AT ALL, yet we let them skin off the cream.
It`s time for Change NOW!! Bring in the People who know how to run a Hospital instead of the Greengrocers and Bum licks that run the Royal today!!
This was going to be the best hospital ever known in Blackburn and surrounding areas but it is a DISASTER THAT IS HAPPENING NOW!! Someone PLEASE DO SOMETHING NOW!!

tonygreaves, Colne says...
3:49pm Thu 27 Nov 08

I had real hopes that when Marie Burnham took over she would be a breath of fresh air. Instead she seems to be turning out to be another Jo Cubbon.

Yes - there are real problems (they say) "but it's not our fault" - it's all the fault of patients (too many of them), GPs (too many referrals), the press (printing bad news stories every week), local politicians (how dare they raise these issues, who do they think they are, just elected lay people - what do they know about it?), NHS staff (shut up or you'll get the sack).

They are still in denial and they still think they can sit it out and collect their big salaries at the end as if nothing had happened.

I have got news for them - they are wrong.

Tony Greaves

Catweazle-Gary, BLACKBURN says...
3:57pm Thu 27 Nov 08

All the Certificates that Marie Burnham has mean nothing! all you do is turn-up to a seminar for a weekend stay in a 5 star Hotel for a night or 2 listen to someone waffle-on for 7 hours split into 2 days and you get your certificate.
People who have gone through the Investers In People will know what I am saying because Marie Burnham`s certificates are the same.
All a TOTAL WASET OF MONEY AND TIME but most of all they do NO GOOD FOR OUR HEALTH!!!

Rob Roy, Burnley says...
4:11pm Thu 27 Nov 08

Just what we need a hospital boss who thinks poorly people should keep away from hospital. But thats New Labour for you. It will not be long before they start issuing ASBOS for going to the A&E.

Ian_G, Whalley says...
4:14pm Thu 27 Nov 08

lw wrote:

"Did your friend tell his story to the PALs and Complaints service at the Hospital?
If you are worried it is always more useful to go through the proper channels than it is to post them on the Telegraph website."

I was worried at the time, however, he has recovered now. I wasn't complaining, merely supporting the point that Dr Ashworth made about dangerously early releases.

I also have every right to air my views and experiences wherever I choose, be that in private or on a relevant story on the LET website, thank you very much.

JOHN KENYON, PADIHAM says...
8:04pm Thu 27 Nov 08

THE TRUTH HURTS IF YOU CANT TAKE IT GET OUT OF THE JOB.

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